3. LEVELS OF LISTENING

Not all listening occurs at the same level, therefore, nor does all listening require the same skill. There are four levels worth discussing briefly:-

1  The first level involved making sense out of sound and distinguishing words. It is more an “awareness – think of driving with the radio on, for example.

2  At the second level, understanding begins. The listener concentrates on what is being said – and semantic differences begin to arise here, more of which later.

3  The third level involved distinguishing fact from fancy and so requires some analysis on the part of the listener, dependent on his knowledge, IQ, past experience etc. Perceptions begin to play an important role here.

4  The highest level, which requires the greatest amount of skill and concentration, involves the added dimension of empathy, enabling the listener to understand what is being said from the SPEAKER’S point of view.

Posted by john-white on February 16, 2013

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About Me

I have been involved with Coaching and Neuro-Linguistic Programming (NLP) for the best part of 9 years now, beginning in 2004 when I gained a diploma in Life Coaching from Newcastle College. I subsequently became interested in the application of NLP to coaching and embarked upon an 18-month training programme.

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